Virginia's Transportation Claims Service, Logo

Richmond:
(804) 419-6222


Hampton:
(757) 512-7738

Charlottesville:
(434) 688-0246

Bristol:
(276) 883-9345

Roanoke:
(540) 808-0818

N.VA:
(703) 291-4953

Phone Icon 1-866-512-2155

Frequently Asked Questions

We try to anticipate questions you might have about our Service and provide the answers here. If you need additional information please call us or click the Contact us Tab.

  1. Diminished Value Question

Q) I was involved in an accident which was not my fault. My vehicle sustained over $3,000.00 of rear end damage. The damage was paid in full by the insurance company of the person that crashed into my car but they said since my vehicle looks as good as before that they do not owe me any Diminished Value. Is that correct?

A)   Here in the state of Virginia if you were involved in an accident that was not your fault you are very likely entitled to recovering the Diminished Value loss of your vehicle. You will need an independent claim study performed by a qualified, licensed and certified Specialty Appraiser. its important to hire an un-biased company to assist with you claim. Please call or click the Contact us Tab.

   2. Total Loss Question

Q) My vehicle is a Total Loss from a recent accident and the offer the insurance company is making to us seems very low. Do we have any options to have our own study of value performed?

A) Yes, its important and also your right to hire an independent company like Virginia's Transportation Claims Service to assist you with their independent un-biased report that will show your Vehicles True Value which will
include a detailed analysis with supporting documentation.


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Serving The Entire State of Virginia

Richmond: (804) 419-6222

Hampton: (757) 512-7738

Charlottesville: (434) 688-0246

Bristol: (276) 883-9345

Roanoke: (540) 808-0818

N.VA: (703) 291-4953